Question 1

Do I have to replace my phones or PBX?

Accepted Answer

Not always. SIP trunking is often used specifically to keep an existing PBX while upgrading the carrier side.

Question 2

How many call paths do I need?

Accepted Answer

It depends on your peak simultaneous calls. We can estimate based on your call volume, staff count, and busy times.

Question 3

Will call quality be good?

Accepted Answer

Yes, with proper network configuration. We verify internet stability and apply QoS and firewall settings to protect voice traffic.

Question 4

Can we keep our current phone numbers?

Accepted Answer

In most cases, yes. We coordinate number porting and plan cutovers to minimize downtime.

Question 5

What if the internet goes down?

Accepted Answer

We can set up automatic failover routing to mobiles, another location, or a backup connection.

Revolutionize Your Business Phone System with SIP Trunking

Understanding SIP Trunking